Since 2005 our experts have been helping our customers understand how and why they may have been mis-sold a financial product

  • Experts across many financial products
  • UK based company
  • Individual case manager

Pension complaints

Do you think you have suffered financially as a result of advice concerning your pension?

Our Fee is successful is 20% + VAT totalling 24% of any amount awarded for pension transfers & switches, and 35% + VAT totalling 42% of any compensation awarded for SIPP, FASVC & Annuities.


Have you been advised to invest in a product linked to the stock market that did not perform as expected?

Our Fee is successful is 37.5% + VAT totalling 45% of any amount awarded.


Have you ever been sold an Endowment and promised it would repay your mortgage, only to find you had a shortfall?

Our Fee is successful is 35% + VAT totalling 42% of any amount awarded.


Did the Annuity you were advised to purchase take into account your personal circumstances?

Our Fee is successful is 35% + VAT totalling 42% of any amount awarded.

4.13 million

Total complaints submitted about financial services**


Proportion of complaints that are about advising, selling, and arranging**


Total amount of redress financial firms paid out in Jan-Jun 2018**

**figures based on FCA statistics for the period Jan-Jun 2018

Get Started

Complete a short online form or call us on 01392 574376

Talk to an expert advisor to discuss your potential claim

We will send you an information pack for you to return

We will start processing your claim

Request a callback

Personal information submitted will be used to contact you about a claim. See our terms & conditions and privacy policy.

All complaints that we deal with can be made without charge directly to the provider. You can also complain directly to the Financial Ombudsman and Financial Services Compensation Scheme for free.